How to deposit
What are my deposit limits?
Prime Sports gives you tools and Responsible Gaming resources to control and safely manage your daily, weekly and monthly deposits.For members who wish to deposit higher amounts in a single transaction, we have a number of options available whether it be ACH or the ability to wire directly from your account to us.We have a one-time extended verification per account for members wanting to deposit large amounts, explained below:
Amount | Requirement |
$10,000 - $100,000 | Please provide Government issued ID and a copy of a utility bill dated within the last 6 months |
$100,000+ | Call us, we'll tailor the process to your situation |
Why was my deposit rejected?
Your deposit may be rejected for various reasons but understanding the common causes can help resolve the issue. Insufficient Funds: The account you are trying to deposit with may have insufficient funds. This means that there is not enough money in your funding source (bank account, credit card, e-wallet) to cover the deposit amount. Please check your account balance or available credit to ensure you have enough funds. If necessary, deposit a sufficient amount before attempting again.
Payment Method Restrictions: Prime Sports only accepts certain payment methods. Your chosen method might be restricted due to the sportsbook's policies. Review our accepted payment methods and choose one that is supported.
Incomplete Verification: Prime Sports requires account verification for security reasons. If your account is not fully verified, deposits may be rejected. Please make sure you’ve uploaded the necessary documentation in the Cashier and have confirmed account approval with our customer service team.
Incorrect Payment Details: Please double-check and ensure that all information entered is accurate. This includes name, address, card number, and expiration date.
Exceeded Deposit Limits: Please refer to our deposit limits and ensure your deposit amount falls within the specified range.
Deposit with Venmo/Paypal
First enter in the amount you wish to deposit and click on the "Deposit" button.
You will then be directed to authorize the transaction for the amount chosen to deposit.
After authorizing the transaction, you will be directed to sign into your payment account to confirm the transaction. Once confirmed, you will receive an e-mail confirming the transaction and see the funds from the deposit you’ve approved in your wagering account.
Deposit with Online Banking
First enter in the amount you wish to deposit and click on the "Deposit" button.
You will then be directed to authorize the transaction for the amount chosen to deposit.
After authorizing the transaction, customers will be directed to connect and sign into their bank account via Plaid.
Once all of the applicable information is filled in submitted, the deposit transaction will be confirmed, and the applicable funds added to your wagering account.
Deposit with Credit/Debit Cards
First enter in the amount you wish to deposit and then click on the "Add Card" button to add a credit card or debit card to your account.
Fill in the applicable information pertaining to the card you wish to fund your wagering account with.
(Note: If you are having issues adding a card, type in all of the card details manually and do not autofill the saved card information from your browser)
Once all of the card information is entered in, click on the "Deposit" button at the bottom of the cashier screen to process your transaction. Once approved, the deposited funds will be added to your wagering account.
(Note: If you are having issues processing a transaction with your credit or debit card, please verify that all of the information is entered in correctly. Some card issuers may also reject transactions to fund your wagering account, so please verify that your card issuer accepts these types of transactions)
Deposit with Play+
First register for an account by selecting Register Your Member Number.
Next fill out the information required to create your Prime Sports Play+ Card.
Please note that the Member Number is your Prime Sports Account ID.
All information should match the information you have used to create your Prime Sports account.
Your full 9 Digit SSN is required at this step in order to create your Prime Sports Play+ Card.
You are now ready to fund your account.
First enter the amount that you wish to deposit
You may either select:
Online Banking
PayPal
Once you fund your Prime Sports Play+ Card, your Prime Sports account is not automatically credited. Following a successful deposit, go back to the main Prime Sports Play+ screen. On this screen, enter the amount you wish to transfer from your Card, your Account ID and the last 4 of your SSN and hit confirm.
This will now transfer the money from your Play+ Card to your Prime Sports account.
Congratulations! You've successfully funded your wagering account with Prime Sports!